QUALITY CONTROL
It is really important that we retain a standard of our box contents level, so all recipients are treated equally, and we would respectfully ask you to assist in this matter
Although it is impossible to check all boxes for content, we do open boxes that feel unnaturally light to check and we have found up to 25% of some deliveries we receive back, cannot be dispatched as they are not adequately filled, and must be put to one side for repacking. This is very labour-intensive, needing volunteers we don’t have enough of. We now have a very large number of boxes that need repacking which are taking up valuable warehouse space and should be on their way.
